MediOrbit Systems · Care Coordinator / Case Management
Case Management Associate
4 months · 15 hrs/week · Remote · Advanced
MediOrbit Systems is a fictional simulated work environment created for the Jay Health Work Experience Programme. It is not a real or verified employer, and this programme is an educational work-experience placement, not employment.
Programme overview
Study structured case management through goal documentation, multi-step action planning, progress reviews and coordinated administrative follow-up across a case lifecycle.
Case Management Associate Work Lab
The Case Management Associate Work Lab programme scope centres on multi-step follow-up sequencing. Its intended outputs include case action plans, case milestone and dependency tracker, case review summary pack.
What you will do: Case Management Associate Work Lab
- Organise case goals, milestones and responsibilities
- Track dependencies and barriers to progress
- Prepare case review summaries and next-action plans
Through role-focused educational assignments at MediOrbit Systems, you will work through case briefs, document the evidence behind your decisions and prepare work samples relevant to multi-step follow-up sequencing.
Work you will prepare for review
- Case action plans
- Case milestone and dependency tracker
- Case review summary pack
Methods you will practise
- Case management templates
- Milestone and action-planning worksheets
Your weekly work cycle
- Develop and revise your case action plans
- Submit progress on your case milestone and dependency tracker with evidence and outstanding questions
- Discuss multi-step follow-up sequencing findings in a supervisor review and record agreed next steps
Feedback and improvement. Your Case Management Associate assignments will be reviewed against the programme’s assessment criteria. You will explain your approach, discuss corrections and refine your deliverables before including permitted samples in your portfolio. The programme runs for 4 months, with an expected commitment of 15 hours per week; agreed assignments and review arrangements are confirmed in your enrolment offer.
Role description
Purpose of the role. The Case Management Associate programme develops role-specific judgement and professional work samples through multi-step follow-up sequencing. The emphasis is on explaining your approach, producing clear evidence and improving work in response to supervisor feedback.
Work environment. A remote educational Case Management Associate programme set in the fictional MediOrbit Systems environment, with role-focused case briefs, structured assignments and supervisor review.
Day-to-day responsibilities
- Organise case goals, milestones and responsibilities
- Track dependencies and barriers to progress
- Prepare case review summaries and next-action plans
Weekly responsibilities
- Develop and revise your case action plans
- Submit progress on your case milestone and dependency tracker with evidence and outstanding questions
- Discuss multi-step follow-up sequencing findings in a supervisor review and record agreed next steps
Expected deliverables
- Case action plans
- Case milestone and dependency tracker
- Case review summary pack
Reporting and supervision. The Case Management Associate programme scope includes an assigned supervisor reviewing role-specific deliverables, explaining corrections and assessing work against the criteria in your enrolment offer.
Tools and methods relevant to this programme
- Case management templates
- Milestone and action-planning worksheets
Requirements
Qualifications or professional background
- Nursing, social work, public health or allied health background
Required skills
- Organisation
- Follow-through
- Clear documentation
Preferred skills
- Case management or community health experience
Previous experience. Some relevant work or placement experience is expected.
Digital literacy. Comfortable using web applications, spreadsheets and online communication tools.
Communication. Clear written English and timely responses to team messages and supervisor feedback.
Availability. 15 hours per week for 4 months, including scheduled reviews.
Technical requirements. A laptop or desktop computer, a modern browser and a stable internet connection.
Professional and ethical boundaries
- Educational casework only; no employment, real patient care, payer transactions or production system access is implied
- Use only fictional or authorised educational material; do not upload real patient or confidential employer information
- Specialist software, live integrations and dedicated role-specific workflows are not included in the current platform
Expected workload
Hours per week. 15 hours.
Assignment scope. Role-specific case briefs and deliverables focused on multi-step follow-up sequencing. Assignment volume and due dates are confirmed in the enrolment offer within the 15-hour weekly commitment.
Deadlines and reporting. Tasks carry individual due dates; a weekly summary is due at the end of each week.
Meetings. One weekly team stand-up and one supervisor review session.
Attendance. Check in and out of the work lab for each working session.
How performance is evaluated
- Accuracy and relevance of case action plans
- Evidence and reasoning in case milestone and dependency tracker
- Documentation quality and professional boundaries
- Deadline adherence and response to feedback
Benefits
- Practical work-experience programme
- Access to Remote Career Launchpad
- Free mentor access according to the programme's mentoring arrangements
- Access to the Jay Health job board
- 10% discount on eligible Jay Health courses
- Supervisor feedback
- Opportunity to build a portfolio of permitted work samples
- Performance-based reward eligibility, where applicable (conditional, not guaranteed)
Learning outcomes
By the end of the programme you should be able to:
- Explain the key decisions and standards involved in multi-step follow-up sequencing
- Prepare professional case action plans
- Prepare professional case milestone and dependency tracker
- Prepare professional case review summary pack
- Use supervisor feedback to improve the clarity, accuracy and completeness of your work
Selection process
- Application review
- Interview
- Role-relevant assessment
- Acceptance decision
- Enrolment and payment of the ₦20,000 enrolment fee (only after acceptance)
- Onboarding