WellSpring Digital Health · Digital Health Specialist
Digital Health Associate
2 months · 12 hrs/week · Remote · Foundation
WellSpring Digital Health is a fictional simulated work environment created for the Jay Health Work Experience Programme. It is not a real or verified employer, and this programme is an educational work-experience placement, not employment.
Programme overview
Build foundational digital health implementation skills through workflow documentation, record quality checks and practical support materials for users adopting digital processes.
Digital Health Associate Work Lab
The Digital Health Associate Work Lab programme scope centres on digital intake and record accuracy. Its intended outputs include digital intake workflow map, record quality checklist results, digital process adoption guide.
What you will do: Digital Health Associate Work Lab
- Map digital intake and record-handling steps
- Check sample records for data quality issues
- Draft user support and adoption guidance
Through role-focused educational assignments at WellSpring Digital Health, you will work through case briefs, document the evidence behind your decisions and prepare work samples relevant to digital intake and record accuracy.
Work you will prepare for review
- Digital intake workflow map
- Record quality checklist results
- Digital process adoption guide
Methods you will practise
- Workflow documentation templates
- Data quality and adoption checklists
Your weekly work cycle
- Develop and revise your digital intake workflow map
- Submit progress on your record quality checklist results with evidence and outstanding questions
- Discuss digital intake and record accuracy findings in a supervisor review and record agreed next steps
Feedback and improvement. Your Digital Health Associate assignments will be reviewed against the programme’s assessment criteria. You will explain your approach, discuss corrections and refine your deliverables before including permitted samples in your portfolio. The programme runs for 2 months, with an expected commitment of 12 hours per week; agreed assignments and review arrangements are confirmed in your enrolment offer.
Role description
Purpose of the role. The Digital Health Associate programme develops role-specific judgement and professional work samples through digital intake and record accuracy. The emphasis is on explaining your approach, producing clear evidence and improving work in response to supervisor feedback.
Work environment. A remote educational Digital Health Associate programme set in the fictional WellSpring Digital Health environment, with role-focused case briefs, structured assignments and supervisor review.
Day-to-day responsibilities
- Map digital intake and record-handling steps
- Check sample records for data quality issues
- Draft user support and adoption guidance
Weekly responsibilities
- Develop and revise your digital intake workflow map
- Submit progress on your record quality checklist results with evidence and outstanding questions
- Discuss digital intake and record accuracy findings in a supervisor review and record agreed next steps
Expected deliverables
- Digital intake workflow map
- Record quality checklist results
- Digital process adoption guide
Reporting and supervision. The Digital Health Associate programme scope includes an assigned supervisor reviewing role-specific deliverables, explaining corrections and assessing work against the criteria in your enrolment offer.
Tools and methods relevant to this programme
- Workflow documentation templates
- Data quality and adoption checklists
Requirements
Qualifications or professional background
- Health, public health, health informatics or related background
Required skills
- Digital confidence
- Data accuracy
- Problem solving
Preferred skills
- Exposure to EHR or digital health programmes
Previous experience. No previous experience required.
Digital literacy. Comfortable using web applications, spreadsheets and online communication tools.
Communication. Clear written English and timely responses to team messages and supervisor feedback.
Availability. 12 hours per week for 2 months, including scheduled reviews.
Technical requirements. A laptop or desktop computer, a modern browser and a stable internet connection.
Professional and ethical boundaries
- Educational casework only; no employment, real patient care, payer transactions or production system access is implied
- Use only fictional or authorised educational material; do not upload real patient or confidential employer information
- Specialist software, live integrations and dedicated role-specific workflows are not included in the current platform
Expected workload
Hours per week. 12 hours.
Assignment scope. Role-specific case briefs and deliverables focused on digital intake and record accuracy. Assignment volume and due dates are confirmed in the enrolment offer within the 12-hour weekly commitment.
Deadlines and reporting. Tasks carry individual due dates; a weekly summary is due at the end of each week.
Meetings. One weekly team stand-up and one supervisor review session.
Attendance. Check in and out of the work lab for each working session.
How performance is evaluated
- Accuracy and relevance of digital intake workflow map
- Evidence and reasoning in record quality checklist results
- Documentation quality and professional boundaries
- Deadline adherence and response to feedback
Benefits
- Practical work-experience programme
- Access to Remote Career Launchpad
- Free mentor access according to the programme's mentoring arrangements
- Access to the Jay Health job board
- 10% discount on eligible Jay Health courses
- Supervisor feedback
- Opportunity to build a portfolio of permitted work samples
- Performance-based reward eligibility, where applicable (conditional, not guaranteed)
Learning outcomes
By the end of the programme you should be able to:
- Explain the key decisions and standards involved in digital intake and record accuracy
- Prepare professional digital intake workflow map
- Prepare professional record quality checklist results
- Prepare professional digital process adoption guide
- Use supervisor feedback to improve the clarity, accuracy and completeness of your work
Selection process
- Application review
- Interview
- Role-relevant assessment
- Acceptance decision
- Enrolment and payment of the ₦20,000 enrolment fee (only after acceptance)
- Onboarding