HealthGrid Africa · Health-Tech Product Manager
Health-Tech Product Fellow
4 months · 15 hrs/week · Remote · Advanced
HealthGrid Africa is a fictional simulated work environment created for the Jay Health Work Experience Programme. It is not a real or verified employer, and this programme is an educational work-experience placement, not employment.
Programme overview
Develop product discovery and prioritisation skills around healthcare intake and referral journeys, turning user needs into testable proposals, requirements and success measures.
Health-Tech Product Fellow Work Lab
The Health-Tech Product Fellow Work Lab programme scope centres on referral and intake workflow proposals. Its intended outputs include product discovery brief, prioritised requirements and user stories, improvement proposal with success measures.
What you will do: Health-Tech Product Fellow Work Lab
- Frame intake and referral problems from case briefs
- Draft user stories and acceptance criteria
- Compare improvement options by value, risk and effort
Through role-focused educational assignments at HealthGrid Africa, you will work through case briefs, document the evidence behind your decisions and prepare work samples relevant to referral and intake workflow proposals.
Work you will prepare for review
- Product discovery brief
- Prioritised requirements and user stories
- Improvement proposal with success measures
Methods you will practise
- Discovery and requirements templates
- Prioritisation matrices
Your weekly work cycle
- Develop and revise your product discovery brief
- Submit progress on your prioritised requirements and user stories with evidence and outstanding questions
- Discuss referral and intake workflow proposals findings in a supervisor review and record agreed next steps
Feedback and improvement. Your Health-Tech Product Fellow assignments will be reviewed against the programme’s assessment criteria. You will explain your approach, discuss corrections and refine your deliverables before including permitted samples in your portfolio. The programme runs for 4 months, with an expected commitment of 15 hours per week; agreed assignments and review arrangements are confirmed in your enrolment offer.
Role description
Purpose of the role. The Health-Tech Product Fellow programme develops role-specific judgement and professional work samples through referral and intake workflow proposals. The emphasis is on explaining your approach, producing clear evidence and improving work in response to supervisor feedback.
Work environment. A remote educational Health-Tech Product Fellow programme set in the fictional HealthGrid Africa environment, with role-focused case briefs, structured assignments and supervisor review.
Day-to-day responsibilities
- Frame intake and referral problems from case briefs
- Draft user stories and acceptance criteria
- Compare improvement options by value, risk and effort
Weekly responsibilities
- Develop and revise your product discovery brief
- Submit progress on your prioritised requirements and user stories with evidence and outstanding questions
- Discuss referral and intake workflow proposals findings in a supervisor review and record agreed next steps
Expected deliverables
- Product discovery brief
- Prioritised requirements and user stories
- Improvement proposal with success measures
Reporting and supervision. The Health-Tech Product Fellow programme scope includes an assigned supervisor reviewing role-specific deliverables, explaining corrections and assessing work against the criteria in your enrolment offer.
Tools and methods relevant to this programme
- Discovery and requirements templates
- Prioritisation matrices
Requirements
Qualifications or professional background
- Health or allied-health background with interest in product, or a product background with interest in healthcare
Required skills
- Structured writing
- Curiosity about how processes work
- Prioritisation
Preferred skills
- Familiarity with user stories or problem statements
Previous experience. Some relevant work or placement experience is expected.
Digital literacy. Comfortable using web applications, spreadsheets and online communication tools.
Communication. Clear written English and timely responses to team messages and supervisor feedback.
Availability. 15 hours per week for 4 months, including scheduled reviews.
Technical requirements. A laptop or desktop computer, a modern browser and a stable internet connection.
Professional and ethical boundaries
- Educational casework only; no employment, real patient care, payer transactions or production system access is implied
- Use only fictional or authorised educational material; do not upload real patient or confidential employer information
- Specialist software, live integrations and dedicated role-specific workflows are not included in the current platform
Expected workload
Hours per week. 15 hours.
Assignment scope. Role-specific case briefs and deliverables focused on referral and intake workflow proposals. Assignment volume and due dates are confirmed in the enrolment offer within the 15-hour weekly commitment.
Deadlines and reporting. Tasks carry individual due dates; a weekly summary is due at the end of each week.
Meetings. One weekly team stand-up and one supervisor review session.
Attendance. Check in and out of the work lab for each working session.
How performance is evaluated
- Accuracy and relevance of product discovery brief
- Evidence and reasoning in prioritised requirements and user stories
- Documentation quality and professional boundaries
- Deadline adherence and response to feedback
Benefits
- Practical work-experience programme
- Access to Remote Career Launchpad
- Free mentor access according to the programme's mentoring arrangements
- Access to the Jay Health job board
- 10% discount on eligible Jay Health courses
- Supervisor feedback
- Opportunity to build a portfolio of permitted work samples
- Performance-based reward eligibility, where applicable (conditional, not guaranteed)
Learning outcomes
By the end of the programme you should be able to:
- Explain the key decisions and standards involved in referral and intake workflow proposals
- Prepare professional product discovery brief
- Prepare professional prioritised requirements and user stories
- Prepare professional improvement proposal with success measures
- Use supervisor feedback to improve the clarity, accuracy and completeness of your work
Selection process
- Application review
- Interview
- Role-relevant assessment
- Acceptance decision
- Enrolment and payment of the ₦20,000 enrolment fee (only after acceptance)
- Onboarding