VitaFlow Health · Provider Relations Officer
Provider Network Associate
6 weeks · 10 hrs/week · Remote · Foundation
VitaFlow Health is a fictional simulated work environment created for the Jay Health Work Experience Programme. It is not a real or verified employer, and this programme is an educational work-experience placement, not employment.
Programme overview
Study the administrative foundations of a healthcare provider network, including directory accuracy, onboarding documentation, service coverage and tariff reference maintenance.
Provider Network Associate Work Lab
The Provider Network Associate Work Lab programme scope centres on tariff application by provider. Its intended outputs include provider directory quality review, onboarding documentation checklist, service coverage and tariff reference summary.
What you will do: Provider Network Associate Work Lab
- Check provider directory entries for completeness
- Review onboarding and service coverage information
- Reconcile tariff references and flag discrepancies
Through role-focused educational assignments at VitaFlow Health, you will work through case briefs, document the evidence behind your decisions and prepare work samples relevant to tariff application by provider.
Work you will prepare for review
- Provider directory quality review
- Onboarding documentation checklist
- Service coverage and tariff reference summary
Methods you will practise
- Provider directory worksheets
- Onboarding and service coverage checklists
Your weekly work cycle
- Develop and revise your provider directory quality review
- Submit progress on your onboarding documentation checklist with evidence and outstanding questions
- Discuss tariff application by provider findings in a supervisor review and record agreed next steps
Feedback and improvement. Your Provider Network Associate assignments will be reviewed against the programme’s assessment criteria. You will explain your approach, discuss corrections and refine your deliverables before including permitted samples in your portfolio. The programme runs for 6 weeks, with an expected commitment of 10 hours per week; agreed assignments and review arrangements are confirmed in your enrolment offer.
Role description
Purpose of the role. The Provider Network Associate programme develops role-specific judgement and professional work samples through tariff application by provider. The emphasis is on explaining your approach, producing clear evidence and improving work in response to supervisor feedback.
Work environment. A remote educational Provider Network Associate programme set in the fictional VitaFlow Health environment, with role-focused case briefs, structured assignments and supervisor review.
Day-to-day responsibilities
- Check provider directory entries for completeness
- Review onboarding and service coverage information
- Reconcile tariff references and flag discrepancies
Weekly responsibilities
- Develop and revise your provider directory quality review
- Submit progress on your onboarding documentation checklist with evidence and outstanding questions
- Discuss tariff application by provider findings in a supervisor review and record agreed next steps
Expected deliverables
- Provider directory quality review
- Onboarding documentation checklist
- Service coverage and tariff reference summary
Reporting and supervision. The Provider Network Associate programme scope includes an assigned supervisor reviewing role-specific deliverables, explaining corrections and assessing work against the criteria in your enrolment offer.
Tools and methods relevant to this programme
- Provider directory worksheets
- Onboarding and service coverage checklists
Requirements
Qualifications or professional background
- Health, insurance, business or communications background
Required skills
- Relationship-minded communication
- Pattern spotting
- Professional writing
Preferred skills
- Account management or provider network experience
Previous experience. No previous experience required.
Digital literacy. Comfortable using web applications, spreadsheets and online communication tools.
Communication. Clear written English and timely responses to team messages and supervisor feedback.
Availability. 10 hours per week for 6 weeks, including scheduled reviews.
Technical requirements. A laptop or desktop computer, a modern browser and a stable internet connection.
Professional and ethical boundaries
- Educational casework only; no employment, real patient care, payer transactions or production system access is implied
- Use only fictional or authorised educational material; do not upload real patient or confidential employer information
- Specialist software, live integrations and dedicated role-specific workflows are not included in the current platform
Expected workload
Hours per week. 10 hours.
Assignment scope. Role-specific case briefs and deliverables focused on tariff application by provider. Assignment volume and due dates are confirmed in the enrolment offer within the 10-hour weekly commitment.
Deadlines and reporting. Tasks carry individual due dates; a weekly summary is due at the end of each week.
Meetings. One weekly team stand-up and one supervisor review session.
Attendance. Check in and out of the work lab for each working session.
How performance is evaluated
- Accuracy and relevance of provider directory quality review
- Evidence and reasoning in onboarding documentation checklist
- Documentation quality and professional boundaries
- Deadline adherence and response to feedback
Benefits
- Practical work-experience programme
- Access to Remote Career Launchpad
- Free mentor access according to the programme's mentoring arrangements
- Access to the Jay Health job board
- 10% discount on eligible Jay Health courses
- Supervisor feedback
- Opportunity to build a portfolio of permitted work samples
- Performance-based reward eligibility, where applicable (conditional, not guaranteed)
Learning outcomes
By the end of the programme you should be able to:
- Explain the key decisions and standards involved in tariff application by provider
- Prepare professional provider directory quality review
- Prepare professional onboarding documentation checklist
- Prepare professional service coverage and tariff reference summary
- Use supervisor feedback to improve the clarity, accuracy and completeness of your work
Selection process
- Application review
- Interview
- Role-relevant assessment
- Acceptance decision
- Enrolment and payment of the ₦20,000 enrolment fee (only after acceptance)
- Onboarding