Theracrest Digital · Telehealth Nursing
Virtual Care Nurse Associate
2 months · 12 hrs/week · Remote · Foundation
Theracrest Digital is a fictional simulated work environment created for the Jay Health Work Experience Programme. It is not a real or verified employer, and this programme is an educational work-experience placement, not employment.
Programme overview
Study how a nurse supports continuity around virtual appointments through patient preparation, clear care-team communication and documented post-visit administrative follow-up.
Virtual Care Nurse Associate Work Lab
The Virtual Care Nurse Associate Work Lab programme scope centres on telehealth appointment coordination. Its intended outputs include virtual-visit readiness pack, care-team communication notes, post-visit follow-up tracker.
What you will do: Virtual Care Nurse Associate Work Lab
- Prepare virtual-visit readiness checklists
- Draft patient preparation and team handover notes
- Track administrative follow-ups after a case scenario
Through role-focused educational assignments at Theracrest Digital, you will work through case briefs, document the evidence behind your decisions and prepare work samples relevant to telehealth appointment coordination.
Work you will prepare for review
- Virtual-visit readiness pack
- Care-team communication notes
- Post-visit follow-up tracker
Methods you will practise
- Visit readiness guides
- Care-team communication templates
Your weekly work cycle
- Develop and revise your virtual-visit readiness pack
- Submit progress on your care-team communication notes with evidence and outstanding questions
- Discuss telehealth appointment coordination findings in a supervisor review and record agreed next steps
Feedback and improvement. Your Virtual Care Nurse Associate assignments will be reviewed against the programme’s assessment criteria. You will explain your approach, discuss corrections and refine your deliverables before including permitted samples in your portfolio. The programme runs for 2 months, with an expected commitment of 12 hours per week; agreed assignments and review arrangements are confirmed in your enrolment offer.
Role description
Purpose of the role. The Virtual Care Nurse Associate programme develops role-specific judgement and professional work samples through telehealth appointment coordination. The emphasis is on explaining your approach, producing clear evidence and improving work in response to supervisor feedback.
Work environment. A remote educational Virtual Care Nurse Associate programme set in the fictional Theracrest Digital environment, with role-focused case briefs, structured assignments and supervisor review.
Day-to-day responsibilities
- Prepare virtual-visit readiness checklists
- Draft patient preparation and team handover notes
- Track administrative follow-ups after a case scenario
Weekly responsibilities
- Develop and revise your virtual-visit readiness pack
- Submit progress on your care-team communication notes with evidence and outstanding questions
- Discuss telehealth appointment coordination findings in a supervisor review and record agreed next steps
Expected deliverables
- Virtual-visit readiness pack
- Care-team communication notes
- Post-visit follow-up tracker
Reporting and supervision. The Virtual Care Nurse Associate programme scope includes an assigned supervisor reviewing role-specific deliverables, explaining corrections and assessing work against the criteria in your enrolment offer.
Tools and methods relevant to this programme
- Visit readiness guides
- Care-team communication templates
Requirements
Qualifications or professional background
- Registered nurse or final-year nursing student
Required skills
- Clinical documentation
- Prioritisation
- Clear communication
Preferred skills
- Prior ward, clinic or community nursing experience
Previous experience. No previous experience required.
Digital literacy. Comfortable using web applications, spreadsheets and online communication tools.
Communication. Clear written English and timely responses to team messages and supervisor feedback.
Availability. 12 hours per week for 2 months, including scheduled reviews.
Technical requirements. A laptop or desktop computer, a modern browser and a stable internet connection.
Professional and ethical boundaries
- Educational casework only; no employment, real patient care, payer transactions or production system access is implied
- Use only fictional or authorised educational material; do not upload real patient or confidential employer information
- Specialist software, live integrations and dedicated role-specific workflows are not included in the current platform
Expected workload
Hours per week. 12 hours.
Assignment scope. Role-specific case briefs and deliverables focused on telehealth appointment coordination. Assignment volume and due dates are confirmed in the enrolment offer within the 12-hour weekly commitment.
Deadlines and reporting. Tasks carry individual due dates; a weekly summary is due at the end of each week.
Meetings. One weekly team stand-up and one supervisor review session.
Attendance. Check in and out of the work lab for each working session.
How performance is evaluated
- Accuracy and relevance of virtual-visit readiness pack
- Evidence and reasoning in care-team communication notes
- Documentation quality and professional boundaries
- Deadline adherence and response to feedback
Benefits
- Practical work-experience programme
- Access to Remote Career Launchpad
- Free mentor access according to the programme's mentoring arrangements
- Access to the Jay Health job board
- 10% discount on eligible Jay Health courses
- Supervisor feedback
- Opportunity to build a portfolio of permitted work samples
- Performance-based reward eligibility, where applicable (conditional, not guaranteed)
Learning outcomes
By the end of the programme you should be able to:
- Explain the key decisions and standards involved in telehealth appointment coordination
- Prepare professional virtual-visit readiness pack
- Prepare professional care-team communication notes
- Prepare professional post-visit follow-up tracker
- Use supervisor feedback to improve the clarity, accuracy and completeness of your work
Selection process
- Application review
- Interview
- Role-relevant assessment
- Acceptance decision
- Enrolment and payment of the ₦20,000 enrolment fee (only after acceptance)
- Onboarding